.customer-support,.support-inbox,.support-conversation{--support-ink:#342e30;--support-muted:#766d70;--support-line:#e8dfe0;--support-paper:#fffcf9;--support-accent:#70444f;color:var(--support-ink);font-family:var(--font-sans,sans-serif);font-size:14px;line-height:1.5}.support-launcher{z-index:65;inset-inline-end:24px;bottom:max(24px, env(safe-area-inset-bottom));color:#fffaf7;min-height:48px;font:inherit;cursor:pointer;background:#70444f;border:1px solid #8d606d;border-radius:30px;align-items:center;gap:10px;padding:12px 18px;font-weight:600;display:flex;position:fixed;box-shadow:0 5px 22px #342e3024}.support-launcher svg{width:22px;height:22px}.support-badge{color:#603b43;min-width:22px;height:22px;font:700 11px/1 var(--font-sans,sans-serif);background:#f7e8d7;border-radius:20px;flex-shrink:0;justify-content:center;align-items:center;padding:0 6px;display:inline-flex}.support-dialog{inset:auto;inset-inline-end:24px;color:#342e30;background:#fffcf9;border:1px solid #d8c5c9;border-radius:22px;width:min(440px,100vw - 32px);max-width:none;height:min(710px,100dvh - 48px);max-height:calc(100dvh - 32px);margin:0;padding:0;position:fixed;bottom:24px;overflow:hidden;box-shadow:0 20px 80px #342e3033}.support-dialog[open]{flex-direction:column;display:flex}.support-dialog::backdrop{background:#30272c29}.support-dialog-header{background:#f7efed;border-bottom:1px solid #e8dfe0;flex-shrink:0;justify-content:space-between;align-items:center;gap:12px;padding:20px;display:flex}.support-dialog-header>div{align-items:center;gap:12px;display:flex}.support-brand{width:40px;height:40px;font:24px var(--font-display,Georgia, serif);color:#70444f;border:1px solid #bb939d;border-radius:50%;flex-shrink:0;place-items:center;display:grid}.support-dialog-header h2{margin:0;font-size:16px;font-weight:650}.support-dialog-header p{color:#766d70;margin:3px 0 0;font-size:12px}.support-close{color:#70444f;cursor:pointer;background:0 0;border:0;border-radius:50%;width:36px;height:36px;font-size:26px}.support-close:hover{background:#eadddf}.support-conversation{background:var(--support-paper);flex-direction:column;flex:1;min-width:0;min-height:0;display:flex;position:relative;overflow:hidden}.support-availability{border-bottom:1px solid var(--support-line);color:var(--support-muted);flex-shrink:0;margin:0;padding:14px 20px;font-size:12px;line-height:1.6}.support-messages{overscroll-behavior:contain;scrollbar-width:thin;flex:1;min-height:110px;padding:22px 20px;overflow-y:auto}.support-message{flex-direction:column;align-items:flex-start;margin:0 0 20px;display:flex}.support-message.is-own{align-items:flex-end}.support-message-author{color:var(--support-muted);margin:0 3px 5px;font-size:11px;font-weight:650}.support-message-bubble{border:1px solid var(--support-line);background:#f5efec;border-radius:4px 16px 16px;max-width:89%;padding:12px 15px}.support-message.is-own .support-message-bubble{color:#fffaf7;background:#70444f;border:1px solid #70444f;border-radius:16px 4px 16px 16px}[dir=rtl] .support-message-bubble{border-radius:16px 4px 16px 16px}[dir=rtl] .support-message.is-own .support-message-bubble{border-radius:4px 16px 16px}.support-message-bubble p{white-space:pre-wrap;overflow-wrap:anywhere;text-align:start;margin:0;font-size:14px;line-height:1.65}.support-message-context{opacity:.85;overflow-wrap:anywhere;border-bottom:1px solid;margin-bottom:8px;padding-bottom:8px;font-size:11px}.support-message-context a{color:inherit;text-decoration:underline}.support-message-time{color:var(--support-muted);margin:5px 3px 0;font-size:10px}.support-empty,.support-inbox-welcome{text-align:center;flex-direction:column;justify-content:center;align-items:center;min-height:210px;padding:32px 16px;display:flex}.support-empty>span,.support-inbox-welcome>span{color:#926b76;border:1px solid #dbc7c9;border-radius:50%;place-items:center;width:55px;height:55px;margin-bottom:16px;font-size:24px;display:grid}.support-empty h3{font:26px/1.2 var(--font-display,Georgia, serif);margin:0 0 10px}.support-empty p,.support-inbox-welcome p{max-width:310px;color:var(--support-muted);margin:0;font-size:13px;line-height:1.7}.support-loading{text-align:center;color:var(--support-muted);padding:24px}.support-composer{border-top:1px solid var(--support-line);background:var(--support-paper);flex-shrink:0;padding:14px 18px 16px;display:block}.support-composer textarea{resize:vertical;width:100%;min-height:76px;max-height:140px;color:var(--support-ink);font:inherit;background:#fff;border:1px solid #d7c7ca;border-radius:10px;padding:11px 12px;line-height:1.5;display:block}.support-composer textarea::placeholder{color:#8a7b80}.support-composer-actions{justify-content:space-between;align-items:center;gap:12px;margin-top:10px;display:flex}.support-composer-actions small{color:var(--support-muted);font-size:10px}.support-send{color:#fffaf7;min-height:38px;font:600 12px/1.4 var(--font-sans,sans-serif);cursor:pointer;background:#70444f;border:1px solid #70444f;border-radius:8px;justify-content:center;align-items:center;gap:12px;padding:8px 14px;display:inline-flex}.support-send:disabled{opacity:.55;cursor:default}.support-context-hint{color:var(--support-muted);margin:0 0 8px;font-size:11px}.support-error{color:#873e36;background:#fff0e9;flex-wrap:wrap;flex-shrink:0;gap:8px;margin:0;padding:10px 18px;font-size:12px;display:flex}.support-error button,.support-error a{color:inherit;font:inherit;cursor:pointer;background:0 0;border:0;padding:0;text-decoration:underline}.support-text-button,.support-older{color:var(--support-accent);font:600 12px/1.4 var(--font-sans,sans-serif);cursor:pointer;background:0 0;border:0;padding:6px 4px}.support-older{margin:0 auto 20px;text-decoration:underline;display:block}.support-retry-actions{align-items:center;gap:14px;display:flex}.support-new-messages{inset-inline-end:24px;color:var(--support-accent);font:inherit;cursor:pointer;background:#fffcf9;border:1px solid #d7c7ca;border-radius:22px;padding:7px 14px;font-size:12px;position:absolute;bottom:177px;box-shadow:0 3px 12px #342e301f}.support-resolved{color:#466044;background:#edf2e9;flex-shrink:0;margin:0;padding:10px 18px;font-size:12px}.support-thread-toolbar{border-bottom:1px solid var(--support-line);flex-shrink:0;justify-content:space-between;align-items:center;gap:12px;padding:12px 20px;display:flex}.support-status{color:var(--support-muted);font-size:11px}.support-status.is-waiting{color:#915635}.support-inbox-heading{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:24px;display:flex}.support-eyebrow{color:#916b75;letter-spacing:.15em;font-size:10px;font-weight:700}.support-inbox-heading h1{font:38px/1.12 var(--font-display,Georgia, serif);margin:8px 0}.support-inbox-heading p{color:var(--support-muted);margin:0}.support-inbox-counts{color:var(--support-muted);gap:24px;font-size:12px;display:flex}.support-inbox-counts>span{gap:4px;display:grid}.support-inbox-counts strong{color:var(--support-ink);font:30px/1 var(--font-display,Georgia, serif)}.support-inbox-layout{border:1px solid var(--support-line);background:var(--support-paper);border-radius:18px;grid-template-columns:minmax(260px,330px) minmax(0,1fr);min-height:680px;display:grid;overflow:hidden}.support-inbox-directory{border-inline-end:1px solid var(--support-line);min-width:0}.support-inbox-search{padding:20px 18px 14px;display:block}.support-inbox-search label{color:var(--support-muted);margin-bottom:7px;font-size:11px;display:block}.support-inbox-search>div{gap:6px;display:flex}.support-inbox-search input{border:1px solid var(--support-line);width:100%;min-width:0;font:inherit;background:#fff;border-radius:7px;padding:9px 10px;font-size:12px}.support-inbox-search button,.support-pagination button{border:1px solid var(--support-line);color:var(--support-accent);font:inherit;cursor:pointer;background:#f5eeec;border-radius:7px;padding:8px 10px;font-size:11px}.support-inbox-filters{border-bottom:1px solid var(--support-line);flex-wrap:wrap;gap:5px;padding:0 18px 17px;display:flex}.support-inbox-filters button{color:var(--support-muted);font:inherit;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:6px;padding:7px 9px;font-size:11px}.support-inbox-filters button[aria-pressed=true]{color:#70444f;background:#f1e5e6;border-color:#dcc6cc}.support-inbox-list{max-height:620px;overflow-y:auto}.support-inbox-item{border:0;border-bottom:1px solid var(--support-line);width:100%;color:inherit;text-align:start;cursor:pointer;background:0 0;align-items:flex-start;gap:12px;padding:18px;display:flex}.support-inbox-item:hover{background:#f9f2ef}.support-inbox-item.is-selected{background:#f4e9e8;box-shadow:inset 3px 0 #92636f}.support-inbox-avatar{color:#70444f;width:34px;height:34px;font:17px var(--font-display,Georgia, serif);background:#eaddd8;border-radius:50%;flex-shrink:0;place-items:center;display:grid}.support-inbox-item-content{flex:1;gap:4px;min-width:0;display:grid}.support-inbox-item-title{justify-content:space-between;align-items:center;gap:10px;display:flex}.support-inbox-item-title strong{text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:650;overflow:hidden}.support-inbox-email{text-overflow:ellipsis;white-space:nowrap;color:var(--support-muted);font-size:11px;overflow:hidden}.support-inbox-preview{-webkit-line-clamp:2;overflow-wrap:anywhere;-webkit-box-orient:vertical;margin-top:4px;font-size:12px;line-height:1.6;display:-webkit-box;overflow:hidden}.support-inbox-item-meta{color:var(--support-muted);justify-content:space-between;gap:8px;margin-top:8px;font-size:10px;display:flex}.support-unread-dot{background:#98576a;border-radius:50%;flex-shrink:0;width:7px;height:7px}.support-inbox-thread{flex-direction:column;min-width:0;height:720px;min-height:550px;max-height:85dvh;display:flex}.support-customer-heading{border-bottom:1px solid var(--support-line);flex-wrap:wrap;flex-shrink:0;justify-content:space-between;align-items:center;gap:12px;padding:20px;display:flex}.support-customer-heading h2{margin:0 0 5px;font-size:18px}.support-customer-heading p{color:var(--support-muted);overflow-wrap:anywhere;margin:0;font-size:12px}.support-customer-heading a{color:#70444f;font-size:12px}.support-inbox-welcome{flex:1}.support-inbox-welcome h2{font:29px/1.2 var(--font-display,Georgia, serif);margin:0 0 12px}.support-inbox-empty{color:var(--support-muted);padding:32px 20px}.support-inbox-empty h2{color:var(--support-ink);margin:0 0 8px;font-size:15px}.support-inbox-empty p{margin:0;font-size:12px}.support-pagination{justify-content:space-between;align-items:center;gap:8px;padding:16px;font-size:11px;display:flex}.support-pagination button:disabled{opacity:.5;cursor:default}.admin-user-workspace>.support-conversation{border:1px solid #e8dfe0;border-radius:16px;height:700px;min-height:480px;max-height:85dvh}.customer-support :focus-visible,.support-inbox :focus-visible,.support-conversation :focus-visible{outline-offset:3px;outline:2px solid #98576a}@media (max-width:1100px){.support-inbox-layout{grid-template-columns:minmax(230px,.8fr) minmax(0,1fr)}}@media (max-width:760px){.support-inbox-layout{flex-direction:column;display:flex}.support-inbox-directory{border-inline-end:0;border-bottom:1px solid var(--support-line)}.support-inbox-list{max-height:290px}.support-inbox-thread{height:650px;min-height:480px;max-height:none}.support-inbox-heading h1{font-size:32px}}@media (max-width:540px){.support-launcher{inset-inline-end:14px;bottom:max(16px, env(safe-area-inset-bottom));min-height:46px;padding:11px 15px;font-size:12px}.support-dialog{inset-inline:0;border:0;border-radius:20px 20px 0 0;width:100%;height:88dvh;max-height:100dvh;bottom:0}.support-dialog-header{padding:16px}.support-composer{padding-bottom:max(16px, env(safe-area-inset-bottom))}.support-composer textarea{font-size:16px}.support-messages{padding:18px 16px}.support-availability{padding:12px 16px}}